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Frequently asked questions

Trial​

Can I try it before purchasing?​

Yes, we’re providing you with free plan and every other plans have 7 days trial.

What will happen after my trial ends?​

The galleries created and published to live store through the trial period will be kept & functional for next 7 days. You won’t be able to edit them.

Installations & Getting Started​

Yes, XO Gallery works with any Shopify themes. You're free to change themes as often as you like.

What will happen after I uninstall the app?​

We will keep your data for 7 days, then it will be deleted from our server. Please make sure before uninstall.

Highlight Benefits​

The number of galleries you can create with XO Gallery is unlimited.

Customize​

Is there a way to change the font size?​

Yes, you can change font size, font family by adding this custom CSS code:

.imagebox__title {
   font-size: 25px;
   font-family: "Work Sans",sans-serif;
}

Yes, first go to Global Settings and check Use filename (without extension) as image title. Then upload your images to gallery as usual.

Just remember to change your desire size and font name.

Yes, but it's different for each theme. Just email us then we will add a template for you.

Can I have filter for images?​

Yes, filters are available for Grid & Masonry type. First add a filter in Settings page, then apply for each image in Build page.

My thumbnail is blurry​

Default thumbnail width is 500px, you can increase it by changing the number in Settings > Thumbnail width.

Yes, here is a quick "how to" video

XO Gallery support Youtube and Vimeo video (show in popup). All you need to do is copy and paste video URL to a textbox in image settings modal.

Hover to show different image when hover​

  1. In Design tab, choose Image

  2. Go to Settings tab, open image settings and upload your image

Hide image for specific device​

  1. In the Build tab, choose device, for example tablet
  2. Click eye icon to hide image on tablet

My menu bar goes under the images​

You can add this custom code:

.xo-gallery {position: relative; z-index: 1}

to Settings > Custom code tab. It will fix the issue.