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Privacy policy

Thank you for choosing XO Booking services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app. We are committed to ensuring the privacy and security of your information and complying with applicable data protection laws. By using our app, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you use our app, we may collect certain personal information that can be used to identify you, such as your name, email address, phone number, and billing information. We collect this information when you create an account, book appointments, make payments, or interact with our customer support.

1.2 Usage Information: We may also collect non-personal information about how you use our app, including your device information, IP address, browser type, and operating system. This information helps us improve our app and provide a better user experience.

2. How We Use Your Information

2.1 Provision of Services: We use your personal information to provide you with the services you request, such as booking appointments and managing your account.

2.2 Communication: We may use your contact information to send you important updates about our app, such as service-related notifications, account information, and promotional offers. You can opt-out of receiving marketing communications at any time.

2.3 Analytics and Improvements: We may analyze the usage data to improve our app, enhance user experience, and develop new features. This analysis is performed in an aggregated and anonymized manner.

2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our app, providing services, or conducting business operations. These service providers are contractually obligated to protect your information and can only use it for the specified purposes.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our app or assets, your personal information may be transferred to the new entity as part of the transaction. We will notify you and obtain your consent if required by law.

3.3 Legal Requirements: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or to protect our rights, privacy, safety, or property.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information

5. Your Rights and Choices

5.1 Access and Update: You can access and update your personal information by logging into your account. If you need assistance, please contact our customer support.

5.2 Data Retention: We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5.3 Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting our customer support.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Please note that this Privacy Policy applies only to our app and not to any third-party websites or services linked.

Effective Date: [December 31st 2025]